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Thread: Ultra Custom Cabs - Product Review page now active

  1. #1
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    Exclamation Ultra Custom Cabs - Product Review page now active

    Hi all,

    Seeing as though Ultra Custom Cabs have disabled their facebook reviews and removed their Google Business account so that they cant be held accountable for their poor product and terrible customer service, ive created a Product Review page.

    Please leave all your reviews (positive OR negative) at the below link:
    **please be detailed and honest, and use evidence where necessary

    https://www.productreview.com.au/lis...ra-custom-cabs

    Thanks ya'll

  2. #2
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    I understand what you're doing but why not report them to relevant authorities:

    BSAA
    Nintendo
    Sega
    etc



    Brad

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    Whether or not they are reported and investigated there still needs to be a review system in place for new customers to do their due diligence when purchasing a machine from these guys. Currently, theres only reviews that have been tailored by Ultra Custom Cabs to be positive, when the majority would be negative.
    Last edited by snukeniz; 27th August 2019 at 10:04 AM.

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    Quote Originally Posted by snukeniz View Post
    Whether or not they are reported and investigated. There still needs to be a review system in place for new customers to do their due diligence when purchasing a machine from these guys. Currently, theirs only reviews that have been tailored by Ultra Custom Cabs to be positive, when the majority would be negative.
    They are already putting more good reviews on their Facebook page to counter the creation of the Product Review page. Just saw one pop up now and also saw @Kaizen link to the Product Review thread in the comments

    If they have nothing to hide, they wouldn't be deleting any negative posts on their Facebook page, that just screams guilty. They may have improved their products these days, who knows. But if they have, they should have no problem allowing proper feedback, if their product is as good as they claim it to be.

  5. #5
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    Thought I would put it in there for people to see both positive and negative reviews.
    Can't see it on the PC but still showing on the phone app.

    Namco Starblade - Taito Cocktail 14" x 3, 20" x 2 - NZ SI PtII Upright - Chase HQ DX, Taito Top Speed - Taito Grand Champion - Taito Safari - LAI SI Head to Head Cocktail - SI Cocktail Clone x 2, Pong Clone x 3

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    Quote Originally Posted by namastepat View Post
    They are already putting more good reviews on their Facebook page to counter the creation of the Product Review page. Just saw one pop up now and also saw @Kaizen link to the Product Review thread in the comments

    If they have nothing to hide, they wouldn't be deleting any negative posts on their Facebook page, that just screams guilty. They may have improved their products these days, who knows. But if they have, they should have no problem allowing proper feedback, if their product is as good as they claim it to be.
    So thats how they found the product review page. They have just come in and SLAMMED one of the reviews. They are real pieces of work.

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    I can't be bothered look at their page. Do they advertise 40000 games included?

  8. #8
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    Quote Originally Posted by Arcade King View Post
    I can't be bothered look at their page. Do they advertise 40000 games included?
    Yeah, they advertise all their ROMS included as part of a Hyperspin setup. Not only that, they use copyrighted Williams/Stern artwork for pinballs, current stuff as well, not just old stuff. I'm really surprised that they can keep doing this and not get in legal strife. They are profiting off the IP for other people and I highly doubt they have paid for licenses for that IP. It's all well and good when you do it yourself, for no profit, but selling it, is a legal no go zone.

    Who owns the rights to Williams pinball art these days? I know those IP rights are strongly protected.

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  10. #10
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    @Ballypinball get Rick to release the hounds perhaps?

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